Single Room
- 1 Single bed
Hotel · Madrid · Community of Madrid
Eurostars Plaza Mayor
A functional, well-located hotel in Madrid's Centro district, steps from Plaza Mayor and the Royal Palace.
- Central location near Plaza Mayor and Gran Vía
- Soundproofed rooms for quiet sleep
- Rooftop breakfast with city views
8.5
Great
3049 reviews
Booking.com 8.5 · 3049 reviews
About
Eurostars Plaza Mayor
Eurostars Plaza Mayor sits in Madrid's Centro district, a 12-minute walk from Gran Vía and close to Plaza Mayor and the Royal Palace. The hotel offers functional rooms with parquet flooring, flat-screen TVs, and mini-bars, plus a terrace for guests to use.
With a 24-hour reception, luggage storage, and a business centre, the hotel serves both leisure and business travellers. Rooms are soundproofed, and the property is wheelchair accessible with facilities for disabled guests.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
In brief
What works, what to weigh
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Strengths
4 reasons to book- Exceptional location — Steps from Plaza Mayor and the Royal Palace, with Gran Vía a 12-minute walk away. Guests consistently highlight the convenience for sightseeing.
- Soundproofed, comfortable rooms — Rooms are soundproofed and feature parquet flooring, flat-screen TVs, and mini-bars. Guests note the quiet and comfort.
- Helpful and friendly staff — The reception team is repeatedly described as friendly, helpful, and professional, going out of their way to assist.
- Rooftop breakfast with views — Breakfast on the seventh floor offers a decent variety and panoramic views over Madrid's rooftops.
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Worth weighing
4 to weigh- Dining scores lower than other categories — The dining category received a 6 out of 10, suggesting that while breakfast is praised, other dining options may be limited or less impressive.
- Rooms and cleanliness rated average — With an 8 out of 10, this is the weakest category after dining, but still solid. Some guests may find room standards not exceptional.
- No pets allowed — The hotel does not permit pets, which may be a drawback for travellers with animals.
- Price may be high for the class — Starting at £476 per night, the price is towards the higher end for a 4-star hotel, though the central location justifies it for many.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room for Single Use
- 1 Double bed
Superior Room
- 1 Double bed,1 King-size bed,2 Single beds
Superior Double Room for Single Use
- 1 Double bed
Romantic Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Standard Double Room
- 2 Single beds or 1 Double bed,1 Single bed
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Luggage storage
- Lift
- Laundry
- Tours/Ticket assistance
- Terrace
- Soundproofed rooms
Room Amenities
- Mini-bar
- Free toiletries
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
Business & Accessibility
- Business centre
- Fax/Photocopying
- Rooms/ Facilities for disabled
- Wheelchair access
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 3,049 reviews
Booking.com · 8.5 · 3049 reviews
8.5Verified guest“Rooms were clean with fresh bedding every day. There's a great bakery right across the street for quick bites.”
8.5Verified guest“A stylish, modern hotel with a very friendly and helpful reception team. The building is nice, rooms are spacious and soundproofed. Perfectly located in the heart of the city, close to Centro.”
8.5Verified guest“We stay here every time we visit Madrid. It's a stylish, reasonably clean property with amazing reception staff. The location is incredible, just a short stroll from a grand boulevard.”
8.5Verified guest“Loved the comfortable bedding and the fantastic location. Just a stroll from major attractions like Plaza Mayor. The staff were friendly, very helpful, and always greeted us with a smile.”
8.5Verified guest“Perfectly located for seeing a large pedestrianized public square. It's also close to all the attractions and top tourist spots.”
8.5Verified guest“Breakfast and location are perfect, and the staff are very helpful and professional.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Plaza Mayor: Madrid's grand central square is a short stroll from the hotel, perfect for people-watching and soaking up the city's atmosphere.
Royal Palace: The lavish royal residence is within easy walking distance, ideal for a morning visit before the crowds arrive.
Gran Vía: Madrid's stately shopping street is a 12-minute walk away, lined with shops, theatres, and architecture.
Dr Cortezo, 10, Madrid, Community of Madrid, 28047, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 96 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is by 12:00.
Does the hotel allow pets?
No, pets are not allowed at Eurostars Plaza Mayor.
Is there a business centre?
Yes, the hotel has a business centre and offers fax/photocopying services.
Are there accessible rooms and facilities?
Yes, the hotel has rooms and facilities for disabled guests, including wheelchair access and a bathroom for disabled guests.
Is there a terrace available for guests?
Yes, the hotel offers an outdoor terrace for guests to enjoy.
The bottom line
Eurostars Plaza Mayor delivers a reliable, well-located stay for Madrid sightseers, with soundproofed rooms and a rooftop breakfast that earns consistent praise. While dining and room scores are middling and the price is steep, the unbeatable location and helpful staff make it a solid choice for a city break.
8.5A practical, centrally positioned base with friendly service and rooftop views.
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